Find the answers to our customers’ frequently asked questions.
Our platform has the SSL / TLS protocol that is used in banking portals, which makes an encryption of all the information you enter making it impossible to steal it.
It can not be installed on a particular server, it is only available on our server in the cloud.
You can cancel your subscription at the time you want and all your information and documents are available for you to download when you need it.
You can access from any device with internet access (PC, Tablet, Cellular, etc.).
We accept payments with Visa, MasterCard and American Express. We also accept payments via bank transfer or by check for annual subscriptions.
Yes, we take the tax information that you enter in the section of “Configuration of Account” and we will send you your corresponding invoice.
We provide support through tickets which we respond in a period of no more than 4 hours.
Yes, we provide initial training and we strive to make QUALITYWEB 360 the easiest tool of its kind to use, so you will not need to invest in extra training, we also have tutorials in our help center that explain how it works step by step.
Yes, it works without problems under any environment Windows, Mac and Linux and with any browser, Chrome, Firefox, Safari, Edge, etc.