Measurable, not aspirational. Every objective comes with its metric, its formula and its baseline. If you are not measuring something today, the planner suggests starting there instead of inventing a target. That is an answer auditors accept; a made-up figure is not. With the 6.2.2 plan. What will be done, what resources are needed, who is responsible, when it is due and how results will be evaluated. It is the column auditors look for first and the one that is almost always missing. Consistent with your policy. Paste your quality policy and every objective is anchored to a specific commitment. If a commitment ends up with no objective behind it, the report flags it — the classic audit finding. How it works, step by step 1. Your quality policy. Paste the one you already have, or tick that you do not have one yet. If you paste it, the planner pulls out your stated commitments and uses them as anchors. 2. Context. Industry, headcount, and where your system stands: implementing, already certified, or preparing recertification. 3. Priorities. Pick 3 of 8: reduce complaints and returns, hit on-time delivery, cut rework and scrap, shorten response times, close nonconformities on time, improve supplier performance, train your people, or cut the cost of poor quality. 4. Baseline and ambition. Your current value for each priority (with an honest "I don't measure this yet" option), how ambitious you want to be, and over what horizon: 6, 12 or 18 months. 5. Your report. Written objectives, the 6.2.2 plan table, an auditability check, a baseline-versus-target chart and the downloadable PDF. Frequently asked questions How many quality objectives does ISO 9001 require?

The standard sets no number. It requires them at the relevant functions, levels and processes. In a small or mid-sized company, 4 to 8 well-built objectives beat 20 that nobody reviews.

Are quality objectives the same as KPIs?

No. The KPI is the measuring instrument; the objective is the target you pursue with it. An objective without a metric cannot be audited, and a metric without an objective tells you nothing about whether you are on track.

What if I don't measure anything today?

That is the most common situation. The planner then proposes establishing the measurement as your first objective, with its own deadline and owner. That is a valid audit answer; inventing a baseline is not.

How often should objectives be reviewed?

At minimum during management review. In practice, reviewing them monthly or quarterly is what prevents the last-week scramble before the audit.

What exactly does clause 6.2.2 ask for?

Five things per objective: what will be done, what resources are required, who is responsible, when it will be completed, and how results will be evaluated. The report delivers them as columns.