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What is the role of a quality management model?
- Deming: Developed in 1951 in Japan to increase the level of competitiveness of companies in their industry; aims to establish indicators for quality improvement.
- Malcom Baldrige: Created in the United States in 1987 in response to the great variety of products from Japan that reached the national market, with the aim of defining the guidelines for achieving public recognition.
- EFQM: It was carried out in Europe in 1988 by different companies to initiate with the European Foundation for Quality Management; with the purpose of boosting business competitiveness at an international level.
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Keys to business sustainability with a management model
- Increase efficiency: Companies that have a specific quality management model for each of the areas of the organization accelerate the fulfillment of their business activities.
- Encourage productivity: Employee morale is relevant to the proper functioning of their work; defined responsibilities for an understanding of their roles ensures good performance.
- Ensuring international recognition: Compliance with ISO 9001 certification establishes recognition by having the quality standard imposed by its guidelines, whether at home or abroad.
- Optimize organizational management: Managers begin to clearly understand each of the desirable improvements in business processes to avoid risks and make the right decisions.
